WHAT IS LIMITED ACCESS SHIPMENTS

Limited access charges were created to compensate LTL carriers for additional time spent at a shipments' pick up or delivery locations and constraints that can result from these specific locations. Limited access is defined as meeting any of the following conditions:

Not open to the walk-in public during normal business hours
Not having personnel readily available to assist with the delivery or pickup function
Not having access to loading dock or platform
Sites where carriers are delayed with security related inspections and processes prior to freight tender

Did you know: Some of these high security locations will ask for a driver’s license and drivers have the right to refuse to do so? This causes the carrier to find a driver who is willing to do so, which in turn causes a domino effect or constraint on the daily operations of that particular terminal.

In order to avoid unexpected charges it is best practice to ask the consignee if they have a dock or way to unload the freight and ask them if they need a liftgate for delivery. Liftgates are commonly associated with limited access and if the consignee advises they don’t need a liftgate let them know that if the driver offers a liftgate and if it is used or signed for even though it was not used, there will be an additional fee charged to them.

Limited access fees can be assessed on both commercial and non-commercial delivery sites. Charges and what constitutes as a limited access will vary based on carrier, but here are some of the most common examples:

Camps, Carnivals, Fairs
Churches, Mosques, Synagogues, Temples
Schools (not including colleges and universities)
Colleges and Universities without a dock
Medical/Urgent care sites without a dock
Prisons
Individual / Mini Storage Units
Mines, Quarries, Natural Gas or Oil Fields
Golf Courses, Country Clubs
Nuclear Power Plants
Military Bases/Installations
Parks, Farms and Rural locations
Courthouses
Daycares
Hotels, Motels, Retirement/Nursing Homes
Restaurants
Cemeteries
Convents
Amusement Parks
Construction Sites
Outdoor Flea Markets

Google Maps is a great tool that can be used to help explain whether or not a location has limited access. However, please keep in mind that even though the location is easy to get in and out of and they may have the necessary equipment to unload they may still be considered limited access. Some great examples of this are as follows:

Farms: While they are easy to get to and have equipment, they usually take the driver off his/her usual route which causes delays for the other shipments on the trailer
Mini Storage Units: The driver will have to use a smaller trailer with or without a liftgate and thus make fewer deliveries that day because of the space available on the trailer, so the charges are there to compensate for this
Carriers normally have fewer trailers with liftgates which makes this even more difficult when the volume of limited access or liftgate shipments goes up

Keep in mind: Commercial buildings with docks are normally clustered in the same area, a carrier can easily make multiple pickups or deliveries in a business park in the same time it may take to make one limited access delivery.

Have questions or any concerns to address call us at (+855) 320 7276