Haweka HW165 400 007 - Duo Expert Kit

Haweka Catalog

Shipping

This item Qualifies for FREE SHIPPING it only applies to destinations within the 48 contiguous United States. Alaska, Hawaii, and any/all US territories and international orders are excluded.

This Free Shipping service is the slowest cheapest way of shipping and is not time sensitive , However you may upgraded to a faster service at check-out for an additional price which is calculated upon check-out according to Zip and State.

*Note:
 If you are having trouble checking out or need additional help please call us at  (321)-423-5290 so we can give you an updated shipping quote. (321)-423-5290

OR

If you have a special shipping need you need arranged please email
or call us.

Please Review our Terms of Service, Shipping Policy, Return & Refund, Policy Pages.

Shipping Responsibility Disclaimer

Once a package is marked as "Delivered" by the carrier, we are no longer responsible for its whereabouts unless you specifically requested a signature requirement at checkout. If no signature is requested and the package goes missing after delivery, we cannot be held liable for the loss. Additionally, any delivery issues must be reported to us within 12 hours of the marked delivery time. Failure to notify us within this timeframe may result in a forfeiture of claims, as delayed reporting significantly reduces the chances of locating a misdelivered package. If you would like to add insurance to your shipment to protect against potential loss or theft, please inform us before your order ships. Insurance is not included by default.

SHIPPING COST DISCLAIMER

Shipping can be very complicated, especially with LTL Freight items, and it can be challenging to always quote the exact shipping price with complete accuracy. We do not make money from shipping and only pass along the actual shipping cost charged by the carrier.

If the shipping cost we quoted or provided is less than the actual amount charged by the carrier, we reserve the right to not honor the sale at that shipping price and may cancel the order if necessary. However, before any order is canceled, you will be given the opportunity to pay any additional shipping charges if you choose to do so.

Warranty Information

Haweka Warranty: Haweka products are warranted to be free from defects in materials and workmanship for 90 days from the date of shipment (unless a different warranty period is stated on the product page or in product documentation).

Warranty Remedy / Liability: If a defect is confirmed, the remedy is limited (at our discretion) to replacement of the product/part or a refund up to the original invoice price of the product. Liability for defects does NOT extend to labor, installation/removal costs, downtime, consequential or incidental damages, travel expenses, or any other expense not specific to the defective product itself.

Warranty Exclusions: This warranty does not cover misuse, abuse, negligence, improper installation, improper application, lack of maintenance, normal wear and tear, corrosion, accidents, freight damage not reported within the required timeframe, or use outside the product’s intended design criteria.

Alterations & Indemnification: Haweka parts are designed for specific applications and uses. Modifications or alterations void the warranty and may disqualify the item from store credit. Purchaser shall indemnify and hold harmless Haweka and the seller from all liabilities and expenses arising from product use outside design criteria, or from modified or altered parts.

Returns / RMA Policy: Standard (non-defective) returns must be requested within 15 days of delivery. Warranty/defective claims follow the 90-day warranty terms above. All returns or exchanges must have a Return Merchandise Authorization (RMA) number or they will not be accepted.

• Step 1: Obtain an RMA number prior to returning any item.
• Step 2: Clearly mark the RMA number on the outside of the package and include the packing slip inside. Return address will be provided at the time of the return request.
• Step 3: After receipt and inspection, approved credit/refunds are applied to the original invoice amount per the original payment method where applicable.

Restocking / Return Conditions: Returns are subject to a standard 15% restocking fee. Product returned without an RMA is subject to a 35% restocking fee (if accepted). Items designated as FINAL SALE or CUSTOM/special order are non-refundable. Returns not received within the approved RMA window are considered invalid. To receive credit, merchandise must be returned in original, unused condition; used or damaged products will not receive credit.

Shipping Damage / Discrepancies: Any issue, discrepancy, or notable damage with shipments must be reported within 48 hours of delivery. Damage should be notated with the carrier at the time of delivery. Issues reported after 48 hours are subject to denial.

Return Shipping / Defective Items: Returns must be prepaid; we do not accept COD deliveries and do not issue call tags. For defective or incorrect parts, return labels may be issued at no charge at our discretion. Replacement orders for confirmed defective product ship via UPS Ground; expedited freight can be requested at the customer’s expense (less ground service amount). We do not pay for Red or Blue label shipments. Please include tracking and delivery confirmation on all returns.

Returns & Return Eligibility

Returns are handled on a case-by-case basis, as not all items are eligible for return. Please contact us for return authorization before sending any item back.