AUTOOL / KATOOL Automotive Equipment – Company Profile
AUTOOL, through its website autool.us, presents itself as KATOOL Automotive Equipment, a manufacturer and distributor of automotive service equipment serving the North American market. According to the company, the KATOOL brand was registered in the United States and officially entered the North American market in 2019.
The company focuses on automotive shop and garage equipment for professional and commercial use. Its product range includes tire changers, wheel balancers, vehicle lifts, scissor lifts, wheel alignment equipment, and auto body equipment, along with replacement parts and support resources for its machines.
KATOOL states that it maintains multiple U.S. fulfillment and parts locations and notes parts availability through warehouses in California, Illinois, Texas, Georgia, and New Jersey. When parts are not available from a U.S. warehouse, the company says many parts can be sourced from its main factory in Liaoning, China.
For customer support, AUTOOL provides sales, technical support, and commercial account assistance. The company lists its main phone number as (888) 636-1918 and office hours as Monday through Friday, 10:00 AM to 5:00 PM EST. Its purchase order page lists a business address of 7100 Broadway, Suite 3G, Denver, CO 80221.
The company also publishes shipping, pickup, manuals, FAQ, and warranty resources on its website. AUTOOL states that freight shipping is available within the lower 48 states, with typical fulfillment times of 6 to 10 business days for qualifying orders. For warranty coverage, the company states that all equipment includes a 1-year parts warranty, while vehicle lifts include an additional 3-year structural warranty.
Key Highlights
- Automotive service equipment supplier operating under the KATOOL Automotive Equipment brand
- North American market presence since 2019, according to the company
- Product categories include tire service equipment, lifts, wheel service equipment, and auto body equipment
- U.S.-based parts and fulfillment presence with multiple warehouse locations
- Customer support available for sales, technical help, and commercial accounts
- Published online resources for manuals, shipping, warranty, and FAQs